As a highly experienced sandwich eater, I’ll admit I’ve developed my own set of tastes and proclivities. I also freely admit that I require a fair amount of maintenance to make certain my experience will be enjoyable. That’s why it’s an extra-big bummer when I do try something new, only to find myself thwarted by one of these culprits. I know these pet peeves are particular to me, so please, add your own list of irritations, I’d love to see!
1. Too Much “Stuff”
Yes, it is possible to have too much of a good thing. Although I like a big sammie as much as the next gal, some places get really out of control with the size, height and width of their sandwiches, making the entire experience a challenge in eating. Don’t make eating your food difficult, it’s counter-intuitive. Related side note: offering a half-sandwich option encourages people who would rather not take an afternoon nap to try your products, and gives people a fun option that I call “sharesies”, i.e. getting a couple of sandwiches and splitting them.
2. Stale Bread
You would be very surprised by the number of places in our foodie, upscale town that serve their sandwiches on bread so stale, it makes cardboard blush. I refuse to name names here, but come on, there’s really no excuse. It’s one of your main ingredients, so make sure it’s fresh.
3. Soggy Bread
Don’t let your sandwiches get soggy, there is nothing grosser than a soggy sandwich, except maybe soggy lettuce on a soggy sandwich. Usually the result of too many condiments, or a sandwich made earlier that’s been sitting out. Or possibly, bread that can’t stand up to a sauce. In any case, don’t let it happen. Keep it crisp, people.
4. Discourteous Staff
I get it, you went to Cornish on a dance scholarship, and now you work at a cafe slinging sandwiches. It’s time to get over your broken dreams, embrace a new path, and treat customers with a little respect. You might even get a little extra spending money in ye olde tip jar. Owners, this goes for you, too. Yes, running a small business is a ton of work and totally stressful, but treat your employees well and I promise it will reflect on the overall experience. You own a repeat business and have a chance to create a loyal customer base. Don’t blow it!
Last but not least, the grossest thing you can do to any cold sandwich is add butter. I believe this style originated with the French on baguettes, but I’ve seen it other places, and it’s disgusting. Do you know who likes French stuff? Nobody, that’s who.
I could go on all day here, from chaotic lines/ordering systems to dirty bathrooms to having to wait forever, but I’ll save those for another day. In the meantime, I hope you’ll add your comments and enlighten me with your thoughts.